Returns & Exchanges

At Equip, we stand behind the quality of our premium ingredients and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened products to ensure you have a seamless experience.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the unopened items in their original packaging, ensuring the product seals remain intact to qualify for a full refund.

• 3.
  Ship Items Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.